{"id":7436,"date":"2023-06-15T10:45:38","date_gmt":"2023-06-15T08:45:38","guid":{"rendered":"https:\/\/www.coralynne.co.za\/blog\/?p=7436"},"modified":"2023-06-20T10:50:56","modified_gmt":"2023-06-20T08:50:56","slug":"numbers-that-matter-dont-appear-on-any-sales-quotes-argues-pilot-crushtec","status":"publish","type":"post","link":"https:\/\/www.coralynne.co.za\/blog\/numbers-that-matter-dont-appear-on-any-sales-quotes-argues-pilot-crushtec\/","title":{"rendered":"NUMBERS THAT MATTER DON\u2019T APPEAR ON ANY SALES QUOTES, ARGUES PILOT CRUSHTEC"},"content":{"rendered":"\n

While the quotation for an item of equipment reflects its upfront price, it says nothing about the history, experience, product quality and service infrastructure required to sustain optimal production levels for the customer.<\/p>\n\n\n\n

\u201cSustainable and reliable production is at the heart of any crushing operation, and this is what customers are really paying for when they purchase capital equipment,\u201d says Francois Marais, Sales and Marketing Director at Pilot Crushtec. \u201cFor this reason, the numbers that matter are those that reflect a supply partner\u2019s ability to help customers meet their vital deliverables.\u201d<\/p>\n\n\n\n

Marais highlights that Pilot Crushtec has spent 33 years building a reputation for its quality of product and its outstanding service levels. Its engineering prowess has already seen over 300 Pilot Crushtec modular plants placed into operation with customers, with over 2,000 mobile crushers, screens and conveyors sold and commissioned.<\/p>\n\n\n\n

\u201cOther numbers that matter include the 170 modular cone crushers and the 200 modular jaw crushers that we have sold into the market,\u201d he explains. \u201cWe estimate that our equipment has to date processed about 5 billion tonnes of material \u2013 in around 1,000 different applications and processes.\u201d<\/p>\n\n\n\n

\n
\"Pilot<\/a>
Pilot Crushtec runs a 24\/7 operation and has over 15 dedicated support technicians available to ensure your plant and operation has minimum downtown.<\/figcaption><\/figure>\n\n\n\n
\"On<\/a>
On average, 6788 parts are dispatched monthly from Pilot Crushtec\u2019s 12,000m\u00b2 facility based in Jet Park, Boksburg.<\/figcaption><\/figure>\n<\/figure>\n\n\n\n

He notes that, all too often, equipment purchases are made purely based on capital pricing. Down the line, he says, it may be realised that the necessary technical assistance, experience or parts are not readily available to support the equipment. Pilot Crushtec has made a strategic philosophy of its customer commitment, by investing heavily and continuously in service infrastructure, spares and wear parts and continuous training of its people. <\/p>\n\n\n\n

\u201cFor instance, we train, develop and retain the skills necessary to keep customers\u2019 equipment up and running \u2013 to avoid costly downtime that could threaten their contracts and reputations,\u201d he says. \u201cThis includes our 15 full time service technicians, who travel a million kilometres a year to see customers and deliver quality support.\u201d<\/p>\n\n\n\n

Underpinning these superior levels of service \u2013 which are available 24\/7 365 days a year \u2013 is the company\u2019s parts and aftermarket infrastructure, which is similarly always open for business. This starts with a large stockholding of around 93,000 items, including about 2,500 wear parts alone. There are 20 dedicated parts personnel to efficiently manage this valuable resource, dispatching 6,788 parts on average every month.<\/p>\n\n\n\n

\u201cThese numbers reflect the real value that we deliver to our customers and should be fundamental factors taken into account when any quotations are considered,\u201d says Marais. \u201cWhile the procurement function for equipment is often incentivised to save a little money upfront in a capital purchase, this can create unintended consequences for buyers when production is jeopardised.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Driving home the importance of quality equipment and unmatched service infrastructure, Pilot Crushtec argues that the numbers that really matter are never found on a sales quotation. Rather, the numbers deserving as much attention as the quoted price are those that reflect decades of investment in quality engineering, service excellence and customer support. <\/p>\n","protected":false},"author":2,"featured_media":7438,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[159],"class_list":["post-7436","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-client-focus","tag-pilot-crushtec"],"_links":{"self":[{"href":"https:\/\/www.coralynne.co.za\/blog\/wp-json\/wp\/v2\/posts\/7436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.coralynne.co.za\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.coralynne.co.za\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.coralynne.co.za\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.coralynne.co.za\/blog\/wp-json\/wp\/v2\/comments?post=7436"}],"version-history":[{"count":0,"href":"https:\/\/www.coralynne.co.za\/blog\/wp-json\/wp\/v2\/posts\/7436\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.coralynne.co.za\/blog\/wp-json\/wp\/v2\/media\/7438"}],"wp:attachment":[{"href":"https:\/\/www.coralynne.co.za\/blog\/wp-json\/wp\/v2\/media?parent=7436"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.coralynne.co.za\/blog\/wp-json\/wp\/v2\/categories?post=7436"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.coralynne.co.za\/blog\/wp-json\/wp\/v2\/tags?post=7436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}